Returns, exchanges, and cancellations

Questions about your order?
Please contact me if you have any problems with your order.

DETAILS

The following items can't be returned or exchanged
Because these items are made to order, unless they arrive damaged or defective, I can't accept returns for:
• custom orders, bulk orders, or personalized orders
• items printed by Spoonflower or RedBubble
• fine art prints

Etsy Shop Items

Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 4 hours of purchase (1 hour for express or priority shipping orders)

Etsy shirts are made to order
I keep my prices low by having shirts shipped to you directly from the printer. I don't have space to stock shirts and returns in my tiny Tokyo apartment, and shipping is expensive from over here! But I understand that it can be difficult to find the right fit while shopping online, so I do allow returns and exchanges. To prevent this from happening too often, I use feedback from my customers to make my item descriptions as accurate as possible. And you can help me too!

  • Please read the sizing information carefully.
  • Please read and follow the care instructions.

Here's a handy trick to help you order your new favorite shirt:

  • Lay your favorite shirt flat, then measure and compare the dimensions to my size charts.

For more Etsy return info, see my Shop Policies.

Copyright

My designs are made by me - copyright Samantha J Horne.
Support artists! Buy original work!